Shipping & Returns

Shipping Policy

  • Orders are typically shipped in 1-2 business days.
  • We only ship to addresses within the Continental (48 states) USA. 
  • Except for Drum size, our Standard Shipping is by USPS Priority or UPS Ground or Fedex Ground depending on product and destination. 
  • Shipping is free except for Drum size.
    Drum size will be shipped by LTL Freight. Shipping cost is charged at actual. We will obtain shipping quotes from multiple carriers and let you choose a carrier. 
  • We reserve the right to use 3rd party fulfillment centers to ship the orders to you depending on speed, cost and inventory locations.
Returns & Refunds
  • Your satisfaction is important to us. We have a 'no hassles' policy for returns except for drum size orders.
  • If you are not satisfied with the product, you can return it for a full refund, except for drum size orders. You bear the shipping cost for the return. The product should be returned within 15 days of delivery in its original 'as received' condition.
  • For drum size orders, you have the opportunity to review and approve the Sales Order/ Invoice which includes product cost and shipping cost. Once the Sales Order/ Invoice is approved, the sale is final and the product can't be returned.
  • Please ship your returns to : Deepthi Organics LLC, 7343 West Friendly Ave., Ste K, Greensboro, NC 27410.
  • In case of questions, please call us toll free at 800-3373895 or email to sundars@deepthiorganics.com.

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